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Contact

Questions & Feedback

Our staff is here to help you with any questions you may have. Please feel free to provide your feedback to a staff representative or contact us by phone or email. We want to hear from you!

Phone: 902-494-3372

Email: comments@dal.ca


Become a Member

For more information on becoming a member at Dalplex, please contact the Dalplex Customer Service Centre by phone at 902-494-3372 or email dalplexinfo@dal.ca .

More Information

For more information on any of our products or services simply give us a call or drop us an email.

Response Time

Response time for all customer queries is within two business days (e.g. via e-mail or phone).

Phone

902-494-3372

Address

Dalhousie University
Department of Athletics and Recreational Services
6260 South Street
Halifax, NS B3H 3J5

Email Us

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Dalhousie’s Department of Athletics and Recreational Services
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Having trouble signing in or creating an account?


• Make sure you are entering your Member Information ID Number correctly when setting up a new account:

Dalhousie Students: Enter your B# but change the 'B' to an extra zero.

Dalplex Members: Enter the number that appears above your name on your Dalplex membership card. Please include the ‘M-‘ if it appears on your card.

Dalplex Members trying to register their child for a camp or program: : If your child has previously been registered in one of our programs or camps, they may already have their own Dalplex account and ID Number on file. Before registering online, please contact our Customer Service staff at 902-494-3372 for help creating a new family account or to link your child to your existing account.

Dalhousie Faculty & Staff: If you have a Dalplex membership, enter your B# but change the 'B' to an extra 'zero'. If you do not have a Dalplex membership, please leave the 'Member Information' field blank.

Non-Dalplex Members: Please leave the 'Member Information' field blank. Or contact our customer service desk if you have previously visited our facility to obtain your account ID number.

Non-Dalplex Members trying to register their child for a camp or program: If your child has previously been registered in one of our programs or camps, your child will already have a Member Information ID number. You can get that number by contacting our Customer Service staff at 902-494-3372. This will prevent the duplication of accounts. If your child has NOT previously been registered for one of our camps or programs, please create an account under your child’s name.


Still having trouble?


• Please call the Dalplex Customer Service Centre during regular business hours at (902) 494-3372.


Refund Policy


• Registration terms and conditions and refund policies are available on our website: www.dalplex.ca.

Proud Sponsors of the

Department of Athletics and
Recreational Services

DalPlex Proud Sponsors

DALHOUSIE DEPARTMENT OF
Athletics & Recreational Services


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DalPlex

Dalhousie University
Department of Athletics and Recreational Services
6260 South Street Halifax, NS Canada (902) 494-3372 phone (902) 494-2574 fax